HOW DO I CHECK MY KITCHENAID® APPLIANCE WARRANTY?

KitchenAid brand appliances are built to allow you to unleash your culinary creativity with confidence. Since life can be unpredictable, having warranty coverage provides you with the peace of mind to focus on exploring new flavors and pushing the boundaries of your culinary artistry. 

This article will walk you through the steps of checking your KitchenAid^® appliance limited warranty, ensuring that your kitchen continues to be a source of inspiration and expression.

HOW LONG IS A KITCHENAID® APPLIANCE WARRANTY?

A KitchenAid^® appliance limited warranty varies depending on the specific appliance and model. Standard limited warranties for new KitchenAid^® appliances are typically a year from the date of delivery. However, extended service plans may be available for purchase, offering additional coverage beyond the standard warranty period. Note that refurbished products may carry a shorter warranty period. Always check the details of your warranty.

HOW DO I CHECK MY KITCHENAID® APPLIANCE WARRANTY?

To check your KitchenAid^® appliance limited warranty, refer to your user manual and look for the warranty information section. Typically, the warranty details can be found on the last page of the ownerʼs manual. 

If you cannot locate your user manual, head to the Service & Support Owner’s Center and enter your model number to find all the manuals and documentation you may need.

You can also check product warranties before you purchase. A PDF is typically available online under the Manuals & Documents section near the bottom of the product description page.

DO I HAVE TO REGISTER APPLIANCES FOR WARRANTY?

Registering your appliances is not always required but is highly recommended. It helps you keep track of your warranty coverage and allows the KitchenAid brand to provide better customer service.

Registering your KitchenAid^® appliances comes with several benefits, including quick access to product updates and warranty information. You can also opt to receive special offers and information on new launches and promotions as well as easy access to a wide range of recipes and expert tips to enhance your creative journey.

You can get more when you create an account on KitchenAid.com, like free returns for 60 days,¹ exclusive offers and free delivery, install and haul away.²

DISCLAIMER

^{1. See our return policy for details.}

^{2. Delivered to a single U.S. address. Availability of delivery, install & haul-away services vary by location—see checkout for services available to you. Excludes ground shipped products. Dollar threshold based on sale price of in-home delivery products excluding taxes, delivery, install/uninstall, and haul away. Only valid for new orders on kitchenaid.com. Major appliances limited to refrigerators, ranges, cooktops, wall ovens, microwaves, dishwashers, hoods, freezers, beverage & wine centers, ice makers and compactors.}

WHICH APPLIANCES NEED AN EXTENDED WARRANTY?

Whether you need an extended warranty for your KitchenAid brand appliance depends on the applianceʼs complexity and expected lifespan. Major appliances like washing machines, refrigerators and ovens may benefit from extended service plans due to their higher repair costs. 

Consider your usage patterns to determine if an extended service plan is right for you.

HOW DO I SUBMIT A WARRANTY CLAIM?

To submit a warranty claim, please refer to the warranty documentation that came with your KitchenAid^® appliance. It will provide the necessary instructions and contact information. The dedicated customer service team is also available to assist you with the warranty claim process. When contacting them, please have the following information available:

• Your name 

• Address and telephone number 

• The model number and serial number of your appliance 

• A clear and detailed description of the problem you are experiencing 

• Proof of purchase including the dealer or retailer name and address 

Providing this information will help expedite the warranty claim process and ensure that the team can assist you effectively.

If you need service for your KitchenAid^® appliance, there are a few steps to take. First, take a moment to determine whether your product requires repair by referring to the Troubleshooting or Problem Solver section in the Use and Care Guide provided with your appliance. 

You can also scan the QR code on the manual to access additional resources or visit the KitchenAid brandʼs website for comprehensive troubleshooting tips and guides.

WHAT IS NOT COVERED UNDER WARRANTY?

While warranty coverage may vary, there are certain exclusions that are commonly not covered. These can include damages resulting from improper installation or unauthorized repairs. Normal wear and tear, cosmetic damage and consumable parts may also be excluded from the warranty coverage. 

Itʼs important to refer to the specific details outlined in your warranty documentation to understand what is and isn’t covered. Examples of common exclusions can include stains, discoloration or damage from misuse and scratches.

ARE APPLIANCE WARRANTIES TRANSFERABLE?

Appliance warranties are generally non-transferable. They are specifically applicable to the original purchaser and cannot be transferred to another person. KitchenAid^® limited warranties are also restricted to the original consumer upon presentation of a dated proof of purchase receipt and the coverage is not transferable.

EXPLORE KITCHENAID® MAJOR APPLIANCES

Discover the KitchenAid brand’s major appliances, where style, creativity and performance come together seamlessly. From refrigerators and dishwashers to ovens and cooktops, KitchenAid^® appliances are thoughtfully designed to enhance your kitchen experience and unleash your culinary creativity.