GET TO KNOW
YOUR KITCHENAID® CUSTOM POUR OVER BREWER
We want to make it easy for you to love your new KitchenAid® product, right out of the box. From detailed use and care instructions to brewing tips and tricks, warranty information to instructional videos — we’ve compiled the tools you will need to learn how to make the most of your Custom Pour Over Brewer, KCM0802.
GET STARTED
Quick Start Guide
Quickly learn how to use your product with these easy-to-follow steps.
Use and Care Guide
These detailed instructions will help you make the most of your product.
Review Your Product
Did you love it? Leave a review and let us know what you think.
INSPIRATION
Grind Size Guide
A quick and simple guide to determine the best grind setting for your coffee maker.
Brewing Tips
Brew your perfect cup of coffee with our quick tips and dosing guide.
SERVICE & SUPPORT
KitchenAid® Warranty
Review your warranty and service coverage for your KitchenAid® product
Product & Recall News
Find KitchenAid® recall information and updates.
Replacement Parts
Find parts and accessories for all your KitchenAid® appliances.
Call Us
1 (800) 541-6390
Hours of Operation
Mon–Tue: 8 a.m.–8 p.m. EDT.
Wed–Fri: 9 a.m.–7 p.m. EDT.
Sat: 8 a.m.–4:30 p.m. EDT.
Live Help
Chat with us. Our hours of operation are
Mon–Tue: 8 a.m.–8 p.m. EDT.
Wed–Fri: 9 a.m.–7 p.m. EDT.
Sat: 8 a.m.–4:30 p.m. EDT.
Email Us
Send us an e-mail and we will reply to you within three business days.
Write Us
KitchenAid Customer eXperience Center P.O. Box 218 St. Joseph, MI 49085.
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