Site Maintenance

PROVIDING THE ABILITY TO PURCHASE—EVEN WHEN THE SITE IS UNDER MAINTENANCE

KitchenAid brand places the utmost importance on delivering a seamless ecommerce experience for online shoppers.

However, during website maintenance periods, some purchase options may become temporarily unavailable. Affected commerce options include the following—

• Home Delivery options will be limited to “Drop Off” and “Unpack & Set In Place.”
  If you want professional installation or want us to haul away your existing appliance, please return to the site at a later time to complete your purchase.
• Estimated shipping and delivery dates will be unavailable
• Order status, including shipping and delivery tracking, will be unavailable
• Some payment methods, including financing through Affirm, will be unavailable
• Some product-specific services and options will not be available at checkout such as Gift Wrap or Engraving on products

Again, these maintenance-related service restrictions are temporary. If your desired options are currently unavailable, you may return to the site at a later time to complete your purchase.

If there are any issues with your order as a result of site maintenance, Customer Service will contact you directly.